Virtual Assistance
Make Your Practice Virtually Painless
Are you ready to revolutionize your medical practice and experience the future of healthcare management? At Midsouth Healthcare Management, we are your trusted partner in the world of Virtual Medical Assistants and Medical Transcriptionists. Our cutting-edge services are designed to elevate your practice, streamline your operations, and enhance patient care. With our team of skilled professionals, innovative technology, and unwavering commitment to excellence, we’re here to take your medical practice to new heights.
Areas of Focus
Fully HIPAA-Trained Staff
Our team is comprised of professionals who are fully trained in the Health Insurance Portability and Accountability Act (HIPAA). You can trust us to handle sensitive patient information with the utmost care and compliance.
Expertise in Multiple EHR and PM Systems
Our staff is well-versed in various Electronic Health Record (EHR) and Practice Management (PM) systems. This versatility ensures seamless integration with your existing technology.
24/7, 365 Days a Year Availability
We understand that healthcare never sleeps. That’s why we offer our services around the clock, 24/7, 365 days a year. You can rely on us to be there when you need us the most.
Cost-Efficient Solution
With Midsouth Healthcare Management, you don’t have to worry about 401k costs, health insurance costs, or infrastructure expenses. We provide a cost-efficient solution that allows you to focus on your core medical services.
Receiving Practice Phone Calls
Our skilled team manages incoming calls from patients, promptly scheduling appointments and processing prescription refill requests with utmost professionalism and care.
New Patient Registration
We streamline the onboarding process by collecting and inputting accurate patient information, ensuring that new patients are seamlessly integrated into your practice.
Patient Appointment Scheduling
We handle the intricate task of patient appointment scheduling, optimizing the calendar to ensure convenient scheduling for both patients and healthcare providers.
Patient Insurance Eligibility Check and Recording.
We verify patient insurance eligibility, keeping meticulous records and notes to facilitate billing and claims processing.
Incoming and Outgoing Referral Management
Our team manages the entire referral process, handling incoming referrals from other healthcare providers and ensuring timely outgoing referrals to specialists or facilities.
Provider Orders Management
We efficiently manage provider orders, ensuring that tests, imaging, and other medical services are seamlessly ordered and processed.
Prior Authorizations and Pre-Certs
We navigate the complexities of prior authorizations and pre-certifications, securing necessary approvals from insurance companies for various medical procedures and treatments.
Intra Practice Communication with Practice Staff
We facilitate smooth communication within your practice, ensuring that vital information is exchanged effectively among your staff members.
Let’s Work Together
Whether you just need a nudge in the right direction or a full range of services to get your practice running smoothly, we’re here to help. Book your discovery call today!
FAQs
What are the benefits of virtual assistance in healthcare?
Virtual assistance in healthcare offers many benefits to efficiency, patient experience, and staff productivity. By automating tasks such as appointment scheduling, insurance verification, patient intake, and follow up reminders, virtual assistants take the load off front desk and clinical teams. This means staff can focus more on patient care and problem solving. Virtual assistants can also provide 24/7 support, and improve accessibility and responsiveness for patients. They also reduce errors in documentation and data entry, streamline communication between departments, and support practice growth by enabling a more scalable and responsive business model.
Is your team HIPAA-compliant?
Yes! We are fully HIPAA-compliant and trained.
Can you help me maintain my virtual assistant for my medical practice?
Yes, we can. Not only will we help train your virtual assistant, but we can perform routine check-ins to make sure everything is going smoothly. We can also train your medical staff on virtual assistance and how best to utilize it for their administrative tasks.